Effective listening for an on line merchant

<p style="margin-bottom: 0in" align="justify"> <font color="#000000"><font face="Times New Roman, serif"><font size="3">by: Caroline Blair</font></font></font> </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> <br /> </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> Effective Listening for an on line merchant can be a challenge most especially if the business transaction has only got to do with the Internet. Its a good thing though that when making orders it is done via MOTO (mail order / telephone order). </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> The following are tips on effective listening for an on line merchant: </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> <br /> </p> <div align="justify"> <ol> <li> <p style="margin-bottom: 0in"> Stop Talking, period. </p> </li> <li> <p style="margin-bottom: 0in"> Be able to relax in front of them so that they also will be relaxed. </p> </li> <li> <p style="margin-bottom: 0in"> Pay attention to your body language. Make sure that they get the idea that you are indeed listening. </p> </li> <li> <p style="margin-bottom: 0in"> Give them your full attention by ridding yourself of other distractions. </p> </li> <li> <p style="margin-bottom: 0in"> Learn to empathize. </p> </li> <li> <p style="margin-bottom: 0in"> Patience is key. </p> </li> <li> <p style="margin-bottom: 0in"> Never let your emotions get the best of you. </p> </li> <li> <p style="margin-bottom: 0in"> Understand where they are coming from, however, do not be in a hurry to agree. </p> </li> <li> <p style="margin-bottom: 0in"> Clarify everything. </p> </li> <li> <p style="margin-bottom: 0in"> Like what no. 1 said in the beginning which should also be applied in the end : Stop Talking, period. </p> </li> </ol> </div> <p style="margin-bottom: 0in" align="justify"> <br /> </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> <font face="Times New Roman, serif"><font size="3"><em>(Caroline Blair, a native from Boston, has effectively lectured on the &ldquo;Importance of Secure Payment Gateways to today&#39;s web wondering Entrepreneur&rdquo;and has deemed a significant amount of praise for her contribution to Cambridge Business Students by raising the bar in terms of Risk Management Modules and e Commerce importance)</em></font></font> </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> <br /> </p> <div align="justify"> </div> <p style="margin-bottom: 0in" align="justify"> <font color="#000000"><font size="2"><strong><a href="http://www.securepaymentgateways.com/">www.securepaymentgateways.com</a></strong></font></font> </p>